Now accepting order for fulfillment in 2020. Will not be accepting for fulfillment in January-February 2021.

FAQ

Hello! Below you will find all the details on how to get KatieBug Blooms for your next wedding or event. 

 

Ordering

Browse through the various collections to see all the curated blooms available in various colors and styles. Pick the pieces that work best for you and add them to your cart. We do require a $500 minimum order on any order. When checking out you will have the option of selecting shipping (delivery) date and location or the pickup date you will need the blooms. When you complete check out, you will receive an email confirming all of the details. 

 

Delivery/Pick Up

When you begin your checkout process you will be promoted to select your delivery or pickup date. You will then be prompted to enter your shipping address. This address needs to be either the venue or location you would like your order delivered. Delivery cost is $300 within 40 mile radius of KatieBug Florals studio in Irving, Texas. Email us at katiebugflorals@gmail.com for more info on delivery outside of the 40 miles radius. A pickup may be scheduled at our Irving, Texas studio. 

 

Customization

Unfortunately, we are not able to offer customizations to our collections. If you are looking for our full service wedding florals, visit www.katiebugflorals.com.

 

Details and Terms

  • All orders are subject to a $500 minimum order amount.
  • All orders must be placed within 30 days of the event.
  • Cancellations must be received no less than 30 days before the event.
  • No refunds will be available within 30 days of the event.
  • Refunds before 30 days of the event will be subject to a $75 processing fee.
  • Additions must be made no later than 15 days before the event.
  • All deliveries include one location of drop off service only. KatieBug Florals will not be responsible for setting up or unpacking florals. 
  • Due to the nature of flowers and organic product, KatieBug Florals reserves the right to substitute or replace product or vessels due to quality or availability. Client understands that there is no absolute guarantee of exact flowers due to the nature of the product and allows for the artistic interpretation of the designer. 
  • KatieBug Florals is not responsible for the condition of the florals after delivery is completed. Care instructions will be given to keep blooms in excellent condition.